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Frequently Asked Questions (FAQs)
Shipping & Delivery
ONLY KISS items require 2-5 days on average to be fulfilled and sent to sorting facility. Delivery time (average) for main markets:
Australia, New Zealand 7-12 Business Days
EU, Europe 10-16 Business Days
USA, Canada 10-18 Business Days
Mexico, Latin America 15-30 Business Days
Returns
We accept returns within 14 days from date of purchase, provided your pieces are in their original, unworn and undamaged condition. Please ensure ONLY KISS items are returned within their original packaging.
Tracking
All orders are processed with tracking numbers. You will receive an email with the tracking number when you order is dispatched to the carrier's sorting facility.
Communication
Please, check our Refunds and Returns page. Contact our Customer Care Team at admin@onlykiss.co to initiate the return and kindly provide them with your order number.
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